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Customer Sales / Service Advisor

Customer Sales / Service Advisor

The Job:

To proactively support the customer enquiry though the sales process.

Duties include:

  • Following-up website generated enquiries from people and companies looking to sell their cars
  • Re-qualifying these enquiries to ensure accurate data supplied to Purchasing Manager for valuation purposes
  • Building rapport with, engaging and educating the customer
  • Analyse current market place and valuation guides for examples of competing similar cars for sale
  • Re-marketing selected cars to internal and external databases
  • Develop and maintain own dealer contact portfolio
  • Liaise with administration and accounts departments to ensure efficient and timely viewings and purchases
  • Manage customer experience throughout
  • Plan daily activity to ensure effective enquiry management
  • Hours: 9 am to 6 pm Monday to Friday; 28 days annual holiday including Bank Holidays

Apply via email: mark.rogers@sellcar.co.uk

Peter and Steve were excellent, they really made sure I felt at ease and understood every piece of information. Ensuring I was satisfied with the results and I walked away happy. It was a sceptical start and turned out to be a successful sell! Thank you.

Helen Smith - ROMFORD - AUDI A3 SPORT TFSI

We were very pleased with the service we received. We appreciated the ease of the service and the speed with which the transaction was completed.

Debbie Rumbold - Newdigate - Audi A4 S

Very friendly guys and very smooth transaction. Would highly recommend the experience.

Pauline Oakman - - FORD FIESTA ZETEC

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