Customer Sales / Service Advisor

Customer Sales / Service Advisor

The Job:

To proactively support the customer enquiry though the sales process.

Duties include:

  • Following-up website generated enquiries from people and companies looking to sell their cars
  • Re-qualifying these enquiries to ensure accurate data supplied to Purchasing Manager for valuation purposes
  • Building rapport with, engaging and educating the customer
  • Analyse current market place and valuation guides for examples of competing similar cars for sale
  • Re-marketing selected cars to internal and external databases
  • Develop and maintain own dealer contact portfolio
  • Liaise with administration and accounts departments to ensure efficient and timely viewings and purchases
  • Manage customer experience throughout
  • Plan daily activity to ensure effective enquiry management
  • Hours: 9 am to 6 pm Monday to Friday; 28 days annual holiday including Bank Holidays

Apply via email: mark.rogers@sellcar.co.uk

Overall only one word "FANTASTIC "

Anil Soni - Birmingham - ASTON MARTIN VANTAGE

Superb service all round

Balvinder Chaggar - EPSOM - AUDI A6 SE TDI ULTRA S-A 2.0 TDI Ultra SE 4dr S Tronic

SellCar acted in a professional manner by adopting a fast track but comprehensive car buying process. A strict timetable of procedures was adhered to without any delay with frequent contact made as and when promised. The final price was adjusted at the time of sale but this was done fairly after a thorough examination and discussion on the state of the vehicle. I would recommend SellCar to anyone selling their car over the internet.

Krystyna Dabrowski - - VAUXHALL CORSA

Sell Car in the press

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