Customer Sales / Service Advisor

Customer Sales / Service Advisor

The Job:

To proactively support the customer enquiry though the sales process.

Duties include:

  • Following-up website generated enquiries from people and companies looking to sell their cars
  • Re-qualifying these enquiries to ensure accurate data supplied to Purchasing Manager for valuation purposes
  • Building rapport with, engaging and educating the customer
  • Analyse current market place and valuation guides for examples of competing similar cars for sale
  • Re-marketing selected cars to internal and external databases
  • Develop and maintain own dealer contact portfolio
  • Liaise with administration and accounts departments to ensure efficient and timely viewings and purchases
  • Manage customer experience throughout
  • Plan daily activity to ensure effective enquiry management
  • Hours: 9 am to 6 pm Monday to Friday; 28 days annual holiday including Bank Holidays

Apply via email: mark.rogers@sellcar.co.uk

Professional and well mannered staff. Yes you may get slightly more money from a retail buyer but they offer a no fuss, same day experience.

Richard Howe - Cheltenham - LAND ROVER RANGE ROVER EVOQUE PRESTIGE LUX

I definitely recommend the sellcar website thay are so professional and quick sale and transaction best team and communication excellent

Arash Ewka - Southall - SMART FORFOUR 0.9 TURBO PRIME PREMIUM

Yes I can confirm that the gentleman from your collections team arrived on time, and gave me a call an hour in advance to inform me of his estimated arrival. When he arrived he had a very thorough look through the car (being a top of the range Range Rover there was a lot to look at so this took some considerable time). Once he was satisfied that there were no faults, I gave my account details and within minutes the money was in my account.

Gregory Evans - - Land Rover Rangerover

Sell Car in the press

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