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Customer Sales / Service Advisor

Customer Sales / Service Advisor

The Job:

To proactively support the customer enquiry though the sales process.

Duties include:

  • Following-up website generated enquiries from people and companies looking to sell their cars
  • Re-qualifying these enquiries to ensure accurate data supplied to Purchasing Manager for valuation purposes
  • Building rapport with, engaging and educating the customer
  • Analyse current market place and valuation guides for examples of competing similar cars for sale
  • Re-marketing selected cars to internal and external databases
  • Develop and maintain own dealer contact portfolio
  • Liaise with administration and accounts departments to ensure efficient and timely viewings and purchases
  • Manage customer experience throughout
  • Plan daily activity to ensure effective enquiry management
  • Hours: 9 am to 6 pm Monday to Friday; 28 days annual holiday including Bank Holidays

Apply via email: mark.rogers@sellcar.co.uk

It was a quick and easy way to sell a car. All went very smoothly.

Richard Snelling - Oxon - TOYOTA AYGO

Straight forward and a simple way to sell your car. The guys I spoke to on the phone and who came to pick up my car were all very pleasant and easy to talk to. if you are thinking of selling your car i would give SellCar a try.

Paul Friend - Oakham - FORD KUGA TITANIUM

I dealt with Lorna at the office who was pleasant, efficient and personable. The process of selling my vehicle was very easy.  The collection was easy, and I waited for the money to be transferred to the bank, which only took 10 minutes to arrive. The keys were handed over, and that was that. Definitely recommend this company to do business with.

Karen Smith - Huddersfield - LAND ROVER RANGE ROVER SPORT HSE

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