Customer Sales / Service Advisor

Customer Sales / Service Advisor

The Job:

To proactively support the customer enquiry though the sales process.

Duties include:

  • Following-up website generated enquiries from people and companies looking to sell their cars
  • Re-qualifying these enquiries to ensure accurate data supplied to Purchasing Manager for valuation purposes
  • Building rapport with, engaging and educating the customer
  • Analyse current market place and valuation guides for examples of competing similar cars for sale
  • Re-marketing selected cars to internal and external databases
  • Develop and maintain own dealer contact portfolio
  • Liaise with administration and accounts departments to ensure efficient and timely viewings and purchases
  • Manage customer experience throughout
  • Plan daily activity to ensure effective enquiry management
  • Hours: 9 am to 6 pm Monday to Friday; 28 days annual holiday including Bank Holidays

Apply via email: mark.rogers@sellcar.co.uk

Very pleasant service. After settling, payments were in within 10 min as promised.

Fabian Klever - Horsham - BMW 330D M SPORT AUTO

Yes everything went well...happy with the sale of the car would of liked a bit more but we all got to make a few quid. Many thanks to SellCar .. CL Bowkett.

Catherine Bowkett - Gloucester - PEUGEOT 207 ELLE

I was very happy with service I have been given by your company. Every person I have dealt with on phone and face to face were extremely helpful. Especially Laura and Chris. Many thanks for making the selling of my car stress free and easy.

Emma Osborne - Dudley - NISSAN QASHQAI VISIA

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